This discussion topic has been answered Discussion topic: Why does virgin have full fibre here but sky does not?
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Message posted on 17 Oct 2024 11:29 AM
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As the subject says, Virgin 1GB Fibre has been available at my address for around a year now, but SKY Full Fibre is still not showing as avialble to me.
Anyone know who / how I can check to get a reason for the delay and/or a timeline for the rollout?
If it's going to be another year it feels like I may as well switch to virgin now.
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Message posted on 17 Oct 2024 12:07 PM
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Sky didn't have presence at our exchange for several years after Openreach put in the optical cabling and BT started offering FTTP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 17 Oct 2024 11:31 AM
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Re: Why does virgin have full fibre here but sky does not?
Basically Openreach haven't reached you yet.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 17 Oct 2024 11:33 AM
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Re: Why does virgin have full fibre here but sky does not?
FTTP is available and a new ONT may be ordered.
Message posted on 17 Oct 2024 11:58 AM
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Re: Why does virgin have full fibre here but sky does not?
Do you know how long full fibre has been available at your address though? Note it will be different to Virgin as they run their own cables.
I ask this because Sky's database lags a few weeks behind when it comes to availability.
Myself & Others offer our time to help others, please be respectful.
Message posted on 17 Oct 2024 12:05 PM
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Re: Why does virgin have full fibre here but sky does not?
Ah, I had not realised that Virgina and Sky used different cables.
Openreach completed the local works well over a year ago.
I suspect there must be a delay with the hardware in the exchange.
Message posted on 17 Oct 2024 12:07 PM
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Sky didn't have presence at our exchange for several years after Openreach put in the optical cabling and BT started offering FTTP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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