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Discussion topic: Why do I have to attach my hub to the ONT?

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This message was authored by Simon116 This message was authored by: Simon116

Why do I have to attach my hub to the ONT?

I am new to sky and the only way the internet works in my house is when the hub is attached to the ONT?! Which means my hub is in the garage!!!

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This message was authored by GD1 This message was authored by: GD1

Re: Why do I have to attach my hub to the ONT?

Posted by a Superuser, not a Sky employee. Find out more

@Simon116  As you have a full fibre connection then you need to connect to the ONT, that is your only option, if you don't then no broadband.

 

You could run an ethernet cable from the ONT in the garage to a suitable place for the hub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why do I have to attach my hub to the ONT?

Posted by a Superuser, not a Sky employee. Find out more

@Simon116 

 

The ONT is a modem doing an optical to electrical signalling conversion: it has no routing, DHCP or DNS functionally.  Without a Sky Hub (or other router) an ONT has no practical use: this is the same for any ISP on the Openreach network.

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Giggsy1977 This message was authored by: Giggsy1977

Re: Why do I have to attach my hub to the ONT?

But as I have done, you can connect and ethernet cable from the ONT to your hub (mine is 10 metres long but you can go much longer without losing speed) and put your hub where you want to (as @GD1 mentions above!). 





Not a sky broadband subscriber
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why do I have to attach my hub to the ONT?

Posted by a Superuser, not a Sky employee. Find out more

@Simon116 

 

In theory Powerline networking can link an ONT and a router, but that might well be a bottleneck for Ultrafast+ and Gigabit FTTP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Giggsy1977 This message was authored by: Giggsy1977

Re: Why do I have to attach my hub to the ONT?

@Simon116 - can you get an ethernet cable from your garage into your house?

 

You could have the position of the ONT moved but that will cost you. 





Not a sky broadband subscriber
Simon116
Topic Author
This message was authored by Simon116 This message was authored by: Simon116

Re: Why do I have to attach my hub to the ONT?

Thanks everyone - rapid responses too. I have a long Ethernet cable, I'll run that into the house. Much appreciated all. 

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