@Pat1928
I'll move your post to the Broadband board as it's a broadband issue.
It could be beneficial being registered with the Sky Accessibility Team who may be able to help now or in the future. Perhaps get a family member, friend or neighbour to help you if you need to. Once registered there are also different methods of communication with this team other than phoning
https://www.skyaccessibility.sky/
This link may also provide further advice
https://www.sky.com/help/articles/third-party-assistance
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
