Discussion topic: Whole area outage
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Message posted on 15 Sep 2025 02:22 PM
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Whole area outage
The whole of my area is out of internet. Three villages, we've been told pipe has been stolen from a box in a village... sky arnt seeming to help just saying it's a router issue when EVERYONE doesn't have internet even the local school.
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All Replies
Message posted on 15 Sep 2025 02:25 PM - last edited: 15 Sep 2025 02:36 PM
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Re: Whole area outage
@Chester1231 wrote:
sky arnt seeming to help just saying it's a router issue when EVERYONE doesn't have internet even the local school.
Resolving such an issue is entirely out of the hands of any individual ISP: it's up to the national network maintainer to fix such things. Erroneous ISP diagnostics won't affect this.
Unlike some ISPs, Sky doesn't offer a loan of cellular data hardware to cover outages. Broadband Boost subscribers who are also Sky Mobile customers get an additional data allowance.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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