Discussion topic: Where to get the GPON ternimal power adapter?

This message was authored by: stealhappyhours · ‎14 May 2025

I just moved into a new flat and set up Sky broadband. However, I realised that the Huawei GPON terminal attached to the wall doesn't have a power adapter, and therefore, can't turn on. Any idea what type of adapter this is and where it can possibly be picked up?

Thanks

This message was authored by: GD1 · ‎14 May 2025

@stealhappyhours Best to call Sky to get this resolved

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: cookiemonsteruk · ‎14 May 2025

@stealhappyhours

Call sky they may well ask for your ont to be updated to the latest model

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Discussion topic: Where to get the GPON ternimal power adapter?

Where to get the GPON ternimal power adapter?

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Re: Where to get the GPON ternimal power adapter?

Re: Where to get the GPON ternimal power adapter?

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