Is this for a new activation @Dani48?
Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.
Once sent out you can usually track its progress. The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
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