17 Sep 2024 02:47 PM
I changed ISP and need to return the old sky Router and Booster.
I was sent a link to print a lbel off but it just tales me to the royal mail shop.
https://shop.royalmail.com/catalog/category/view/s/postage-and-packaging/id/7/
Which doesn't help.
Is there another link I can use? I have a box and everything, just need a prepaid label.
Thanks
17 Sep 2024 02:49 PM
Posted by a Superuser, not a Sky employee. Find out more
Use this link
https://www.sky.com/help/articles/return-tv-broadband
17 Sep 2024 02:52 PM
I tried that - but I end up going round in circles - there's nothing there to indicate where one can print a prepaid label from.
17 Sep 2024 03:04 PM
Posted by a Superuser, not a Sky employee. Find out more
What router did you have?
How long have you had it?
Sky normally will tell you if it needs returned and send out packaging and a returns label a month after you leave
17 Sep 2024 03:06 PM
about 5 years
SR203 router
EE120 booster
17 Sep 2024 03:10 PM
Posted by a Superuser, not a Sky employee. Find out more
Contact sky as below to request the returns packaging and label if all other methods have failed
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
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