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Discussion topic: When using the WiFi on my phone, things do not seem to be loading. I have just had sky fibre install

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Sally95
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This message was authored by Sally95 This message was authored by: Sally95

When using the WiFi on my phone, things do not seem to be loading. I have just had sky fibre install

‎15 Sep 2024 08:35 PM

New sky fibre installed and issues with websites and videos etc loading. It says I have a good broadband speed though so I am unsure why I am having this issue. 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: When using the WiFi on my phone, things do not seem to be loading. I have just had sky fibre ins

‎17 Sep 2024 11:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@Sally95 

Try disabling Sky Shield

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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