When to change over to my new broadband router?

[Will341]

I upgraded my sky broadband to sky max broadband. I have relied the parcel and after opening it I noticed there was a note inside saying do not set up until cut off date. I have had the new one for just over a week and have recently just paid my bill for last month. So was wondering when I can switch to my new router if anyone can help?

[cookiemonsteruk]

@Will341 

Did you upgrade your broadband as well or just the sky max hub

What package are you on?

[Will341]

Yes I upgraded my broadband to sky superfast broadband and received a new router for sky max wifi

[Will341]

The exact message inside box says "Please don't install your new sky hub before your activation date" I haven't received this as of yet or when my old hub will stop working.

[cookiemonsteruk]

@Will341 

Did they install an ont

 

Or are you still using the old mastersocket.  You should be able to use the new hub right away if you are already with sky. The only difference may be the phone should now plug into the back of the sky max hub

[Will341]

I don't have a landline. My old hub is still working that's why I was wondering if there's a cut off date and then I can switch