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Discussion topic: When did Sky stop offering McAfee anti virus?

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This message was authored by: MM1964

When did Sky stop offering McAfee anti virus?

I've been paying for McAfee as part of my monthly subscription but recently found out that Sky ceased this service sometime ago. How do I get a refund? 

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This message was authored by: caesarome

Re: When did Sky stop offering McAfee anti virus?

Posted by a Superuser, not a Sky employee. Find out more

They ceased the service to new customers only and not to someone such as yourself that was already paying for it. If you want to cancel then there is an online form to fill in to do this:

 

https://www.sky.com/help/articles/mcafee-internet-security-suite

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This message was authored by: MM1964

Re: When did Sky stop offering McAfee anti virus?

Thank you for clarifying 

This message was authored by: TimmyBGood

Re: When did Sky stop offering McAfee anti virus?

Posted by a Superuser, not a Sky employee. Find out more

@MM1964 

 

As long as you had one or more McAfee installations originally set up using the package downloaded from Sky then the subscription continued to pay for antivirus signature updates to that software.

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This message was authored by: KH75

Re: When did Sky stop offering McAfee anti virus?

My McAfee subscription ends Dec 25.  Currently, I am paying £3 a month with Sky, but have now recieived an email directly from Mcfee, i hadnt realised that sky was no longer providing this service until i got the email.  

 

The renew fee with McAfee is £97.99 for 1 yr,  a significant increase.

 

What is the best action to take?

Will my £3 a month to sky now be be removed?

 

This message was authored by: JimM1

Re: When did Sky stop offering McAfee anti virus?

@KH75 Black Friday is coming up, look at Kaspesky Deals, 10 License two years for way less than that! No doubt McAfee are doing deals also!

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