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Discussion topic: WhatsApp won’t connect to my Sky WiFi

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Criispy
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WhatsApp won’t connect to my Sky WiFi

‎27 Feb 2024 06:47 PM

WhatsApp doesn't connect in my home. When I switch WiFi off on my iPhone 12, it works. So the connection to my modem is the problem. 

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Highlinder
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Re: WhatsApp won’t connect to my Sky WiFi

‎27 Feb 2024 06:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@Criispy  What is your broadband sheild setting set to? If you have not changed this it is set default to PG.

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Highlinder
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Re: WhatsApp won’t connect to my Sky WiFi

‎27 Feb 2024 06:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@Criispy  What is your broadband sheild setting set to? If you have not changed this it is set default to PG.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Criispy
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Re: WhatsApp won’t connect to my Sky WiFi

‎28 Feb 2024 10:32 AM

Thanks, you were correct. 👍

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Highlinder
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Re: WhatsApp won’t connect to my Sky WiFi

‎28 Feb 2024 12:44 PM

Posted by a Superuser, not a Sky employee. Find out more

@Criispy  Did you change this so that you can use that app?

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Aldona
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Re: WhatsApp won’t connect to my Sky WiFi

‎03 Oct 2024 01:36 PM

Don't understand 

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TimmyBGood
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Re: WhatsApp won’t connect to my Sky WiFi

‎03 Oct 2024 01:55 PM - last edited: ‎03 Oct 2024 01:56 PM

Posted by a Superuser, not a Sky employee. Find out more

@Aldona 

 

The suggestion is to change the age setting in Sky Broadband Shield to a less restrictive one because the default interferes with some social media apps.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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