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Discussion topic: What number do i call to log a fault and complaint?

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This message was authored by Laurae007 This message was authored by: Laurae007

What number do i call to log a fault and complaint?

My internet keeps going off and on and im fed up of it.im stuck in a contract but since they dug up my drive and put this stupid broadband in, its never been right

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This message was authored by GD1 This message was authored by: GD1

Re: What number do i call to log a fault and complaint?

Posted by a Superuser, not a Sky employee. Find out more

@Laurae007   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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