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Discussion topic: What items do I return

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This message was authored by Susanquackers This message was authored by: Susanquackers

What items do I return

What items do I return when cancelling broadband?

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This message was authored by Laing1 This message was authored by: Laing1

Re: What items do I return

Posted by a Superuser, not a Sky employee. Find out more

@Susanquackers wrote:

What items do I return when cancelling broadband?


@Susanquackers normally you would return your router and power cable 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by caesarome This message was authored by: caesarome

Re: What items do I return

Posted by a Superuser, not a Sky employee. Find out more

@Susanquackers 

If it helps Sky usually sends packaging out near the end of the cancellation notice period so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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