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Discussion topic: What is the expected range of the Sky router (BT line connection)?

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This message was authored by LindaB74 This message was authored by: LindaB74

What is the expected range of the Sky router (BT line connection)?

I cannot connect to WiFi at the end of my kitchen, or on my patio, which is 35 feet away from the router. Would WiFi boosters help and if so what's the best product?
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: What is the expected range of the Sky router (BT line connection)?

Posted by a Superuser, not a Sky employee. Find out more

@LindaB74 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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