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Discussion topic: What is the contact number if I haven't received Sky hub before activation of broadband

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This message was authored by Jennifer2024 This message was authored by: Jennifer2024

What is the contact number if I haven't received Sky hub before activation of broadband

Hello. I have recently switched to Sky Broadband which is scheduled to be activated within 5 days. I am waiting for the delivery of Sky Broadband hub and haven't received any notification/email about its delivery day yet. What should I do?  What if on the activation day I still haven't received the hub. There is no way for me to contact any person. Can anybody give an idea of the customer service number about this? Thank you.


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: What is the contact number if I haven't received Sky hub before activation of broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jennifer2024 

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

 

Or get back to us here ao we can escalate

 

However you should receive it any time up until the day before

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: What is the contact number if I haven't received Sky hub before activation of broadband

Posted by a Superuser, not a Sky employee. Find out more

@Jennifer2024 

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

 

Or get back to us here ao we can escalate

 

However you should receive it any time up until the day before

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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