Weird logs today, devices disconnected on/off all day

[matthews1]

Router playing up more than usual, drops, disconnecting devices. Checked logs and unfamiliar logs on there. Anyone know what they mean, I will add logs when one of you wonderful people tell me how to, without the warning repeated date malarkey after pasting...

[Daniel0210]

@matthews1 

https://helpforum.sky.com/t5/Did-you-know/Using-images-or-videos/ba-p/3711140
Ensure you block out all personal information. It won't appear correctly until we've moderated it. 

[matthews1]

Personal information, meaning IP address?

[matthews1]

@Daniel0210 @I'm on iPhone, saved the logs their in files and notes, can't see a way to post as document or photo from there, text just picks up to many dates same warning

[Daniel0210]

@matthews1 

Please do not post IP or Mac addresses or telephone numbers/SSID's, account numbers, addresses etc. The image would just be rejected. 

[matthews1]

 

 

 

 

  

[matthews1]

Router stats

 

 

[jamesn123]

@matthews1 

Your router stats are not showing anything inherently wrong other than the low WAN uptime which is a sign the line is dropping. How often is it doing this?

[matthews1]

@jamesn123 @ Every day, mid qfternoon evening and logs show early hours 

I think it's to do with lease renewal, we seem to get kicked out of WiFi, 

[matthews1]

Also when I run test on the app it comes up red " let's fix this" then says all good, run test straight away red again.

[jamesn123 · Accepted solution]

I'd suggest giving Sky a call or message about the problem, we can escalate your post to chat here on the forum if you would prefer.

[matthews1]

That would be great if you could escalate it for me