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Discussion topic: Weak signal through house

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This message was authored by: Carl132

Weak signal through house

I have sky max and wifi signal is poor upstairs when gaming. I need another thing in house to help 

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This message was authored by: TimmyBGood

Re: Weak signal through house

Posted by a Superuser, not a Sky employee. Find out more

@Carl132 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Allnew

Re: Weak signal through house

It's the same for me I got rid of the sky max pod as I was only getting 110mbs no thanks so I have done it my way

This message was authored by: Chrisee

Re: Weak signal through house

Posted by a Superuser, not a Sky employee. Find out more

@Allnew 110Mb/s is actually ample for almost every app people use in practice while downloads can be improved by faster speeds it can be expensive getting high speeds in every room when an ethernet cable tona gaming rig is often cheaper and gives far better game playing😀

 

However I use a third party wifi system myself as the WiFi Max bundle doesn'tvwork that well duecthe layout if my home.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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