Discussion topic: We pay extra for faster Internet were ment to get a minimum of 400mbs and we don't get anything over

This message was authored by: Sherrie+sullivan · ‎05 Jul 2024

We pay for faster Internet and we have a booster installed we are ment to get a minimum of 400mbs and we barley get over 90mbs

This message was authored by: cookiemonsteruk · ‎05 Jul 2024

@Sherrie+sullivan

What device are you using to measure your speed ?

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This message was authored by: TimmyBGood · ‎05 Jul 2024

@Sherrie+sullivan

400Mbs would be the 'Guaranteed Minimum Download Speed' arriving at the Hub over fibre optic cable on an Ultrafast+ connection. That's very different to the 25Mbs which Sky defines as the 'Enhanced Wall to Wall WiFi Guarantee' on the same product with the WiFi Max subscription supplement (not to mention the 3Mbs of the 'Wall to Wall WiFi Guarantee')

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: We pay extra for faster Internet were ment to get a minimum of 400mbs and we don't get anything over

We pay extra for faster Internet were ment to get a minimum of 400mbs and we don't get anything over

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Re: We pay extra for faster Internet were ment to get a minimum of 400mbs and we don't get anything

Re: We pay extra for faster Internet were ment to get a minimum of 400mbs and we don't get anything

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