On the modem from the left the second and fourth light keep going red. This has been going on on and off for over a week. We have switched it all off and tested online but still keeps happening
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
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