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Discussion topic: We have a boost box and the connected light is not lite what does this mean and how do I sort it?

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This message was authored by Lmb15 This message was authored by: Lmb15

We have a boost box and the connected light is not lite what does this mean and how do I sort it?

The boost box does not have all 3 lights lite and the rooms near it can no longer connect to the internet and the tv in there. 

I was promised WiFi in every room and it poor in half my house please help

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This message was authored by Chrisee This message was authored by: Chrisee

Re: We have a boost box and the connected light is not lite what does this mean and how do I sort it

Posted by a Superuser, not a Sky employee. Find out more

@Lmb15 it sounds like your boister has lost its connection to the hub. Try unplgging it for a few seconds and allowing it to reboot as it msy re-establish the link. If it doesnt move it close tomthe hub and try again if itvdoesnt reconnect this time follow the instructions here @SOS2 post your Sky hub's stats as they will give the information forum members need to advise you see Find your Sky Broadband router statistics

 

If itvdoes reconnect unplug itvagain movecitva point half way between where the hub is and where you need the boost and try again. Boosters need a good connection to the hub to work.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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