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Discussion topic: We had full fibre installed on Monday and since then the internet keeps dropping off and not connect

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This message was authored by Rich0729 This message was authored by: Rich0729

We had full fibre installed on Monday and since then the internet keeps dropping off and not connect

Tree he internet from our full fibre broadband keeps cutting out and not connecting with our tele or mobiles

 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: We had full fibre installed on Monday and since then the internet keeps dropping off and not ...

Posted by a Sky employee

Hi @Rich0729 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: We had full fibre installed on Monday and since then the internet keeps dropping off and not ...

Posted by a Sky employee

We are still looking to help you @Rich0729. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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