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Discussion topic: We find our broadband speed very slow

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This message was authored by Maria86 This message was authored by: Maria86

We find our broadband speed very slow

Our broadband is very slow we have recently moved home and at our last property it was much better even tho this one is an upgrade I've run tests and everything seems to be ok so I don't understand it our fire stick freezes and when my wee boy games it also freezes 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: We find our broadband speed very slow

Posted by a Superuser, not a Sky employee. Find out more

@Maria86 

 

If you have the black router please post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

Also enter your full address below and post the table and notes after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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