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Discussion topic: We don’t have wifi connection to our App service - we do have it to everything else

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This message was authored by: Angie08

We don’t have wifi connection to our App service - we do have it to everything else

We cannot watch App services through our SkyQ box.  We can watch all Sky channels and we have wifi to all other devices.  We've unplugged Qbox and Sky broadband box, however still doesn't let us watch Apps / can you help?

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This message was authored by: Chrisee

Re: We don’t have wifi connection to our App service - we do have it to everything else

Posted by a Superuser, not a Sky employee. Find out more

@Angie08 if it is a main Q box press the wps button on the front until the led starts flashing then do the same on your Sky hub (on most hubs the wps button is on the right hand edge and can be difficult to see) after a few seconds the light should show a steady green indicating the two have connected. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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