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Discussion topic: We don't have any internet there are only 2 green lights on the hub

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This message was authored by: John1892

Message posted on ‎29 Mar 2024 06:27 PM

We don't have any internet there are only 2 green lights on the hub

We don't have any internet there are only 2 lights on the hub
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Superuser
This message was authored by: Highlinder

Message posted on ‎29 Mar 2024 06:40 PM

Re: We don't have any internet there are only 2 green lights on the hub

Posted by a Superuser, not a Sky employee. Find out more

@John1892 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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