Discussion topic: We don’t have a ont power lead

This message was authored by: Emily80 · ‎08 Jul 2024

We recently moved into a new property and the ont was left behind by the previous people but we are missing the ont power lead

This message was authored by: TimmyBGood · ‎08 Jul 2024

You'll need to log the issue with Sky: it appears they book Openreach to provide a replacement after the activation date.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎08 Jul 2024

You'll need to log the issue with Sky: it appears they book Openreach to provide a replacement after the activation date.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Highlinder · ‎08 Jul 2024

@Emily80 If your broadband is already activated with Sky moving into the new property or are you due to have it activated and how is this to be done?

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