We are experiencing too much loading and not being able to get logged on to websites and Netflix. Th

[Dunsford]

Since having a new router we have experienced loss of connectivity with trying to log on. Certain parts of the house which used to have connectivity to the WiFi no longer do.

We are unable to connect to Netflix like we used too.

This is real despite the broadband checker saying all is good.

[Chrisee]

@Dunsford checj thst the hub is the best possible place which is in the open on a surface above things thstvwill block the signal like radiators. If it already is you may need extra kit to get wifi in all rooms Sky can offer add-on packages but if you got coverage before you dhould getvat least the same now. What Sky hub do you  have - model number is on the label.