Discussion topic: Warmup underfloor element model RSW-01-WH-RG not connecting to SKY
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Message posted on 09 Apr 2024 06:05 PM
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Warmup underfloor element model RSW-01-WH-RG not connecting to SKY
I bought this last week Warmup model RSW-01-WH-RG to replace my Warmup non WiFi thermostat and spent all day Saturday trying to get it to connect. It fails by telling me to try again as it has timed out. I spent 1 hour on Warmup help desk that told me to change my moblie phone and of tablet which I did and it staill did not help. When I told her it was a Sky router she suggested I contact this forum or this help line as she had heard there was a previous problem with older devices. Hence why I'm here but having gone through 11 pages of the problem at the backend of last year I tried eveything that others tried, but to no avail.
Anybody with the same product/problem?
Many thanks - John
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Message posted on 11 Apr 2024 11:39 AM
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Re: Warmup underfloor element model RSW-01-WH-RG not connecting to SKY
Have you tried splitting your WiFi bands?
https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610
Myself & Others offer our time to help others, please be respectful.
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