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Discussion topic: Want to join, no phone number

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This message was authored by Fact177 This message was authored by: Fact177

Want to join, no phone number

Hi all


I am trying to set up a new broadband and tv deal

 

I've just moved into a new rental. I don't know who the previous provider was, I cannot get past that section on the site or find a number to join over the phone

 

All advice gratefully accepted

 

cheers 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Want to join, no phone number

Posted by a Superuser, not a Sky employee. Find out more

@Fact177 you need to call Sky I expkained how to find THEIR number.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Want to join, no phone number

Posted by a Superuser, not a Sky employee. Find out more

@Fact177 if you usectge contact us link at the bottom of tgecweb page it will bring up a number eventually if youbdo an online search onlybuse numbers starting 03 to avoid rip off call fowarding services.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Fact177
Topic Author
This message was authored by Fact177 This message was authored by: Fact177

Re: Want to join, no phone number

Hi there, thanks for the reply.

 

The only number on the contact us page first asks to enter a phonenumber that is linked to your account. I don't have an account, that's what i'm trying to set up

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Want to join, no phone number

Posted by a Superuser, not a Sky employee. Find out more

@Fact177 wrote:

I've just moved into a new rental. 


@Fact177 

Just to add that you need to make sure you have your landlords permission as Openreach and Sky may need to drill holes into the walls depending on what you've ordered. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Fact177
Topic Author
This message was authored by Fact177 This message was authored by: Fact177

Re: Want to join, no phone number

I'm also happy for Sky to call me to help me join

 

This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Want to join, no phone number

Posted by a Superuser, not a Sky employee. Find out more

@Fact177 you need to call Sky I expkained how to find THEIR number.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Fact177
Topic Author
This message was authored by Fact177 This message was authored by: Fact177

Re: Want to join, no phone number

Brilliant, got it & my new Sky tv & broadband go live on the 5th

 

Thank you Chrisee

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