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Discussion topic: Wall to wall guarantee

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This message was authored by: Laurie261

Wall to wall guarantee

We are not getting a signal in the rooms at either end of the house. (One where I have my office!) 

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This message was authored by: caesarome

Re: Wall to wall guarantee

Posted by a Superuser, not a Sky employee. Find out more

@Laurie261 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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This message was authored by: TimmyBGood

Re: Wall to wall guarantee

Posted by a Superuser, not a Sky employee. Find out more

@Laurie261 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Broadband Boost or WiFi Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for those supplements, plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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