0

Discussion topic: Waiting on Engineer

Reply
This message was authored by SteveDrogheda This message was authored by: SteveDrogheda

Waiting on Engineer

Engineer came. Wasnt in the mood to do the job. Complaining about how his boos was annoyinf, and how they have more failed jobs than sucessful. Told me he needed access to a neighbours garden, so he couldnt do it. 

Im 3 weeks without BB. 

Cant contact Sky. no Number. Joke

He said we would book it in for Thursday - Im away Mon, Tues, Wed. Smart B*tard, booked it in for Thursday week, now 4 weeks without BB.

Reply

All Replies

This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Waiting on Engineer


@SteveDrogheda wrote:

Engineer came. Wasnt in the mood to do the job. Complaining about how his boos was annoyinf, and how they have more failed jobs than sucessful. Told me he needed access to a neighbours garden, so he couldnt do it. 

Im 3 weeks without BB. 

Cant contact Sky. no Number. Joke

He said we would book it in for Thursday - Im away Mon, Tues, Wed. Smart B*tard, booked it in for Thursday week, now 4 weeks without BB.


  • If you want to discuss an issue with Sky, for the general-purpose number click on "Need more help" at the bottom of this page
    https://www.sky.com/help/home.
  • If you are in the ROI set the flag at the bottom of the page accordingly.
    If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.
  • When you call you will be asked if the call is to do with mobile say "No"
    You will then be asked the nature of the call say " Technical "
    You will be offered a text to the number you are calling on, say "Yes" and a text will be sent DO NOT hang up when it says to do so.
    It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
  • I hope this helps.
Passing on the tips I have learned in over 23 years as a more than satisfied Sky customer.



This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting on Engineer

Posted by a Superuser, not a Sky employee. Find out more

@SteveDrogheda wrote:

Engineer came. Wasnt in the mood to do the job. Complaining about how his boos was annoyinf, and how they have more failed jobs than sucessful. Told me he needed access to a neighbours garden, so he couldnt do it. 

Im 3 weeks without BB. 

Cant contact Sky. no Number. Joke

He said we would book it in for Thursday - Im away Mon, Tues, Wed. Smart B*tard, booked it in for Thursday week, now 4 weeks without BB.


@SteveDrogheda 

Have you spoken to your neighbour regarding permission for access for any future visits!

As regards "can't contact Sky. No number" ~ If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t allow us to type the digits in full).

Stay on the line and don’t hang up if you’re prompted to.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
SteveDrogheda
Topic Author
This message was authored by SteveDrogheda This message was authored by: SteveDrogheda

Re: Waiting on Engineer

No sky phones though 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting on Engineer

Posted by a Superuser, not a Sky employee. Find out more

@SteveDrogheda 

Then use the 0333 number in the link (or 0818 number if you're in the ROI). They are not premium rate numbers.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion