Wait for the wifi to arrive at home

[HanhTran]

I have ordered broadband from you since June 14, 2025, but I can't understand why I didn't get it until June 30, 2025, I can't wait any longer because my family really needs it to work, so if you don't solve it tomorrow or today, I'm sorry I want to cancel it because many places do it in 3 days from the order date

[Chrisee]

@HanhTran connecting a broadband serviceis somewhat more complicated than throwing a switch it is likely the date is the earliest Sky could book with Openreach in your area who do the work.

[Daniel0210]

@HanhTran 

And just to add that this is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

[Chrisee · Accepted solution]

@HanhTran the only instant service you can buy would be mobile broadband as any other company supplying fixed line connections will  have similar lead times

[TimmyBGood]

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@HanhTran wrote:

 many places do it in 3 days from the order date

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An altnet ISP may be able to do so on their own private (and typically geographically limited) distribution: it's an unrealistic timetable for Openreach maintaining the national network.