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Discussion topic: WI-FI dropping out after switch to Fibre. Also cannot connect VPN connection and some PC’s

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This message was authored by Nick_Nicki This message was authored by: Nick_Nicki

WI-FI dropping out after switch to Fibre. Also cannot connect VPN connection and some PC’s

Since the swap to Fibre the router keeps dropping out connected devices on Wi-Fi, also devices just stick on download and run very slow. We are also having issues with VPN connection after the swap, shows connection but no internet. We Keep rebooting router to reconnect and have had to use a booster in another room to connect through. Router always shows green lights but still have to turn off Wi-Fi on IPad and restart to use, any ideas please.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: WI-FI dropping out after switch to Fibre. Also cannot connect VPN connection and some PC’s

Posted by a Superuser, not a Sky employee. Find out more

@Nick_Nicki can you post your Sky hubs stats please see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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