13 Apr 2024 07:18 AM
Cannot get tv on won't connect to sky q box done all the settings all the green lights are on to say it's working but the other q box in the bedroom won't connect but working downstairs couldn't watch the tv last night either thank you
13 Apr 2024 07:21 AM
Q box not connecting
13 Apr 2024 07:23 AM
Posted by a Superuser, not a Sky employee. Find out more@Paulwoods07 are other devices connecting to the internet normally? If they are it sounds like an issue with your Q TV boxes rather than your broadband so call Sky as they can send out an engineer to sort it if they can't diagnose the fault during the call.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion