2

This discussion topic has been answered Discussion topic: Video over Teams meeting is jerky

Reply
Answered - Go to Answer
Avatar for dickeym
Level 1 icon
What's this?
This message was authored by: dickeym

Message posted on ‎31 Mar 2024 02:43 PM

Video over Teams meeting is jerky

Hello, I run remote training courses over Microsoft Teams, some of the content involves short videos, the other people on the course have told me the videos are jerky, is there any I can do to eliminate the issue.

 

Report post
Post 1 of 3
484 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1 Answer

Message posted on ‎31 Mar 2024 02:45 PM

Re: Video over Teams meeting is jerky

Posted by a Superuser, not a Sky employee. Find out more

@dickeym  If you're connecting over wifi that's the most likely cause, try ethernet to the hub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

Report post
Post 2 of 3
480 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1 Answer

Message posted on ‎31 Mar 2024 02:45 PM

Re: Video over Teams meeting is jerky

Posted by a Superuser, not a Sky employee. Find out more

@dickeym  If you're connecting over wifi that's the most likely cause, try ethernet to the hub.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
481 Views
0 Likes
Reply

Did this answer not help you?
Avatar for dickeym
Level 1 icon
What's this?
Topic Author
This message was authored by: dickeym

Message posted on ‎31 Mar 2024 05:13 PM

Re: Video over Teams meeting is jerky

Thanks for your reply GDI, Ethernet is not an option anymore, my hub got moved to the furthest place in the house from where I do my meetings, I've ordered a WiFi booster to see if tgg je at helps

Report post
Post 3 of 3
464 Views
Reply
Reply
Answered - Go to Answer