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Discussion topic: Very slow and intermittent WiFi

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This message was authored by ScottyP82 This message was authored by: ScottyP82

Very slow and intermittent WiFi

Good morning. I've been having some very intermittent issues with my WiFi. It's either very slow (1 to 2 Mbps down) or refuses to connect at all. Netflix manages with it but Disney plus will just refuse to play anything. I've checked logs and done some googling and it seems I might need a new router. Any help would be grateful.

Screenshot_20221204_110350_Chrome.jpg

02:03:25 syslog: Send out NTP request to ntp1.isp.sky.com
02:03:25 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
02:03:25 syslog: System time is up to date
02:14:06 syslog: Lease renewed 3600 ip 176.25.111.43
02:39:18 syslog: Lease renewed 3600 ip 176.25.111.43
03:06:54 syslog: Lease renewed 3600 ip 176.25.111.43
03:41:23 syslog: Lease renewed 3600 ip 176.25.111.43
04:07:11 syslog: Lease renewed 3600 ip 176.25.111.43
04:07:11 syslog: Send out NTP request to ntp1.isp.sky.com
04:07:11 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
04:07:11 syslog: System time is up to date
04:36:15 syslog: Lease renewed 3600 ip 176.25.111.43
05:04:28 syslog: Lease renewed 3600 ip 176.25.111.43
05:40:08 syslog: Lease renewed 3600 ip 176.25.111.43
06:10:24 syslog: Lease renewed 3600 ip 176.25.111.43
06:10:24 syslog: Send out NTP request to ntp1.isp.sky.com
06:10:24 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
06:10:24 syslog: System time is up to date
06:42:46 syslog: Lease renewed 3600 ip 176.25.111.43
07:13:56 syslog: Lease renewed 3600 ip 176.25.111.43
07:41:14 syslog: Lease renewed 3600 ip 176.25.111.43
08:06:44 syslog: Lease renewed 3600 ip 176.25.111.43
08:11:46 syslog: Send out NTP request to ntp1.isp.sky.com
08:11:46 syslog: Received NTP Sync Reply from ntp1.isp.sky.com

08:11:46 syslog: System time is up to date
08:41:47 syslog: Lease renewed 3600 ip 176.25.111.43
09:10:53 syslog: Lease renewed 3600 ip 176.25.111.43
09:34:53 syslog: Lease renewed 3600 ip 176.25.111.43
10:01:53 syslog: Lease renewed 3600 ip 176.25.111.43
10:27:59 syslog: Send out NTP request to ntp1.isp.sky.com
10:27:59 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
10:27:59 syslog: System time is up to date
10:36:57 syslog: Lease renewed 3600 ip 176.25.111.43
11:03:21 syslog: Lease renewed 3600 ip 176.25.111.43

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Very slow and intermittent WiFi

Posted by a Superuser, not a Sky employee. Find out more

@ScottyP82 

 

Looks like the wifi radios may be banjaxed as they have be up for the lesser amount of time.

 

Call sky  on 150 from your sky landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

 

They can run tests as well to verlfy

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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