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This discussion topic has been answered Discussion topic: Very slight ticking on Sky Max Hub

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This message was authored by: RebeccaKenyon

Very slight ticking on Sky Max Hub

Hello! 

I've just had a Sky Max Hub installed yesterday alongside gigafast broadband. However I have noticed (not sure it happened straight away or not) but when the house is quiet you can hear a very faint ticking coming from the hub... it doesn't effect the speed of the internet which is perfect and the hub isn't getting overly hot. I was just wondering if this is normal and still okay? I've checked all wires are fully plugged in etc. 

 

Thank you in advance!


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This message was authored by: jamesn123 Answer

Re: Very slight ticking on Sky Max Hub

Posted by a Superuser, not a Sky employee. Find out more

@RebeccaKenyon 

Its been reported before, it seems to be the modem inside the hub for when you use it on older copper lines. You can safely ignore it if it doesnt annoy you. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: jamesn123 Answer

Re: Very slight ticking on Sky Max Hub

Posted by a Superuser, not a Sky employee. Find out more

@RebeccaKenyon 

Its been reported before, it seems to be the modem inside the hub for when you use it on older copper lines. You can safely ignore it if it doesnt annoy you. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: JimM1

Re: Very slight ticking on Sky Max Hub

@jamesn123 Is there no access with a sky Max hub to set the WANoE off the Auto mode like on the SR203?

This message was authored by: jamesn123

Re: Very slight ticking on Sky Max Hub

Posted by a Superuser, not a Sky employee. Find out more

@JimM1 

Nope as far as I am aware that option was removed/hidden

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: JimM1

Re: Very slight ticking on Sky Max Hub

@jamesn123 Thanks for the reply.👍

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