Variable performance. Speedtest shows variations in download from 71Mbps to 3Mbps

[Nigelt99]

Significant differences in ping rate.  WiFi coverage across home variable and SkyMax nowhere near as good as Previous BT with discs.  Facebook videos buffering.  Performance overall significantly lower than previous BT irrespective of claimed SKY performance exceeding BT.

[Addie15]

Hi there, @Nigelt99. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147