VPN issue in new SKY account

[Hiranmoy]

I am Virgin Broadband user. I do work from home from last couple years. And have to connect to my company vpn daily basis. After getting the sky broadband when i connect to VPN post that I cannot access any url in the browser. At the same time if switch to virgin broadband now also I am able to access the same url. Can you please fix the issue. 

[Highlinder]

@Hiranmoy  First of all you are not talking to Sky, this is a customer to customer based forum.

Have you tried to change the default setting for the broadband sheild to see if this enables you to connect to your VPN?

[Hiranmoy]

I have disabled the broadband shield. still the issue persists. 

[Hiranmoy · Accepted solution]

I have found the issue. The issue was IPv6 was enabled on the LAN. after disabling it everything started working. 

[Maya6151]

My broadband has just stop working..

[Chrisee]

@Maya6151 attaching a post to a random thread is not a good way to get you  help.

If your service is back this morning it is likelt to have been a maintenance issue. If it isnt run the connection test in the My Sky app overca mobile connection as that should tell you if there is a known fault. If tgst doesnt help give Sky a call and report thecfault.