VPN / MS Teams working from home

[Ajk073]

Hi, I was wondering if anyone could provide me with some assistance / guidance please.  I currently work from home and connect to a VPN.  I use Microsoft Teams frequently throughout the day, but my reception is shocking, delays, fuzzy images, sometimes it just kicks me out.  Last week I upgraded to Sky Broadband Boost.  Unfortunatley my Microsoft Teams is still asbad.  Everything else is fine.  Can anyone help?

[Skull+Treaty]

@Ajk073 

How is your device connected to the Sky Hub, if possible try to connect using an Ethernet cable and see if there is any difference. If using Wi-Fi, it could be one or more of many things. Subscribing to Broadband Boost would typically entitle you to a booster to help with the Wi-Fi. 

[TimmyBGood]

@Ajk073 

The somewhat unfortunately named 'Broadband Boost' does not (and cannot) actually boost broadband, as in increase speed delivered to the address.  As @Skull+Treaty indicates, it might help with wireless within the property but if you already had a Sky Broadband Hub (the upright one) then only claiming a separate wireless booster can do so.

[Mr+Slant]

Microsoft are currently having worldwide problems with all Microsoft365 services - which includes "Teams".

Edit - apparently they've rolled back a network change they made which they're hoping will fix the problems.