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Discussion topic: Upload speed suddenly very slow

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This message was authored by: AJA66

Upload speed suddenly very slow

I've had Sky Broadband for several years without issue. Normal download speeds are 35-40 Mbps and upload speeds are 6-10 Mbps.

 

Suddenly for the last 24 hours, although my download speeds are still fine, in the 30-40 Mpbs range, my upload speeds are no more than 0.3-0.6 Mbps.

 

I've done all the Sky diagnostics and it says there's no issue with my connection.

 

Does anybody have any idea what might be causing the sudden decrease in upload speed and how I might fix it??

 

Thank you very much if anyone has any ideas.

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This message was authored by: cookiemonsteruk

Re: Upload speed suddenly very slow

Posted by a Superuser, not a Sky employee. Find out more

@AJA66 

 

If you have a black sky hub could you post your router stats as shown below

 

https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: AJA66

Re: Upload speed suddenly very slow

Thank you for replying!

 

AJA66_1-1744205474664.png

 

 

This message was authored by: cookiemonsteruk

Re: Upload speed suddenly very slow

Posted by a Superuser, not a Sky employee. Find out more

@AJA66 

 

You would expect around 10Mbps upload however upload speeds are not guaranteed.

 

Could you enter you full address below and post the table and notes after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Avatar for AJA66
Level 1 icon
Topic Author
This message was authored by: AJA66

Re: Upload speed suddenly very slow

AJA66_0-1744206138188.png

 

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