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Discussion topic: Upgraded to the max hub and it s not working

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irinaizabela
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This message was authored by irinaizabela This message was authored by: irinaizabela

Upgraded to the max hub and it s not working

‎24 May 2024 09:02 AM

I have received the new hub after i decided to upgrade to the max one because the speed of the ultrafast was just ridiculous. I set the new hub this morning and it keeps on dropping every couple of minutes. Mysky still says there is an issue but when i go to check it it says all ok? 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Upgraded to the max hub and it s not working

‎28 May 2024 03:12 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @irinaizabela Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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