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Discussion topic: Upgraded to Sky Fibre and now unusable on mobile due to poor connection
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This message was authored by: JustLaura
Message posted on 04 Sep 2024 04:54 PM
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Upgraded to Sky Fibre and now unusable on mobile due to poor connection
Hello,
We recently upgraded to Sky Fibre (1 week ago today), and since then have had extremely terrible connectivity on mobile to a point where it's better to use 4G and be done with the wifi.
I work from home, so constantly using the internet, luckily the connection is slightly more stable on my laptop, but still not great and definitely worse than it was before to a point now where loading screens ruin my day and calls are constantly difficult to listen to due to connectivity problems.
We have tried resetting the router, I have tried reconnecting devices to the wifi, but nothing has helped.
Any suggestions? Please? I am desperate.
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