Discussion topic: Upgraded to Fibre 500 still struggling with Teams calls
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Message posted on 07 Mar 2025 02:38 PM
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Upgraded to Fibre 500 still struggling with Teams calls
I upgraded to fibre broadband 500 two weeks ago as previously when I was on superfast broadband I couldn't have remote meetings without the connection cutting out whenever I tried to speak. Since the upgrade to fibre, I am still experiencing these issues and I am wondering if it it due to the hub being located at the other side of my flat to where I work. Do Sky offer some sort of booster plug in? I have tried to go through the help pages but it didn't offer me this as an option.
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Message posted on 08 Mar 2025 11:19 AM
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Re: Upgraded to Fibre 500 still struggling with Teams calls
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
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