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Discussion topic: Upgraded, do I get new hub/router

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This message was authored by: Robby01

Message posted on ‎02 Oct 2025 10:23 AM

Upgraded, do I get new hub/router

Upgraded to fibre 500 and wondered if I am entitled to new hub?

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This message was authored by: TimmyBGood

Message posted on ‎02 Oct 2025 10:47 AM

Re: Upgraded, do I get new hub/router

Posted by a Superuser, not a Sky employee. Find out more

@Robby01 

 

If you've already got a Sky Broadband Hub then Sky aren't necessarily allocating a Max Hub unless the WiFi Max subscription is added to the account.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎02 Oct 2025 12:35 PM

Re: Upgraded, do I get new hub/router

@Robby01 If you have the Black SR203 Broadband Hub, it is well capable off working on the FF500 service from sky, is there anything in particular that you have an issue with!

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This message was authored by: Robby01

Message posted on ‎02 Oct 2025 03:00 PM

Re: Upgraded, do I get new hub/router

No particular issue, was just wondering if they upgrade it to the newer one? 

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Message posted on ‎02 Oct 2025 03:24 PM

Re: Upgraded, do I get new hub/router

@Robby01 No problem, not the norm and what you have is way more flexible tha  the Max, get yourself a Asus RP-AX58 if you want/need a AX data speed connection!

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