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Discussion topic: Upgrade to full fibre broadband

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This message was authored by: Ricardo14

Upgrade to full fibre broadband

I have been offered this via what's app but nothing has happened. I accepted but nothing has happened. Is this a scam ?

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This message was authored by: Sky1011

Re: Upgrade to full fibre broadband

It’s always worth being a bit cautious with links or offers sent like that, especially if you don’t remember agreeing to being contacted via WhatsApp.

 

Also just to be aware, this forum isn’t direct contact with Sky, it’s just other customers sharing advice.

 

If nothing’s happened yet, the safest thing is to contact Sky directly via their website and check whether the offer is genuine and that the communication actually came from them. 

This message was authored by: TimmyBGood

Re: Upgrade to full fibre broadband

Posted by a Superuser, not a Sky employee. Find out more

@Ricardo14 

 

Sky has been running a campaign over WhatsApp 

 

https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Sky1011

Re: Upgrade to full fibre broadband

@Ricardo14 sky running a WhatsApp campaign does not mean your message specifically was genuine. Posters here are not sky employees, don't have access to your WhatsApp account and have no way of checking. In order to validate if your message was genuine and why sky didn't respond if it was, you should contact Sky directly rather than other customers. 

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