Upgrade from sky hub to sky hub max

[ChristinejTaylor]

I've recently changed to sky hub max to help improve WiFi around the house (well hoped to), I'm on sky superfast broadband too and there are 4 of us with mobiles, 2 ps5s, 2 smart tvs (kids rooms), and sky glass but my daughters tv and phone keep losing connection to internet/wifi so upgrading hasn't solved it, she's having to use her data on her phone to use her phone in her room and I don't know how else to fix it? 

[mae-3]

@ChristinejTaylor 

You could try ethernet homeplugs and then a wireless access point in or near the room in question, eg: the ethernet homeplugs will mean you don't need to run a long ethernet cable for ethernet communication via the mains circuitry home wiring if good enough.

[TimmyBGood]

@ChristinejTaylor 

Where a Max Hub isn't providing the minimum coverage Sky specifies for the service, you contact them for loan of a Max 'pod' (WiFi booster) under the terms of the Enhanced WiFi Guarantee.