Discussion topic: Upgrade broadband

This message was authored by: Inspector16 · ‎05 May 2023

Hi

Want to upgrade my broadband from ultrafast to ultrafast plus, but when I click on it, it says

Unfortunately we’re unable to complete your request

There is an outstanding visit scheduled on your account, please review and amend if you wish to continue.

So I click review and it just says no orders outstanding.

How can I upgrade?

This message was authored by: cookiemonsteruk · ‎05 May 2023

@Inspector16

Ultrafast covers gfast that uses copper cables as well as fttp. If you have something that looks like this

You may have have to call sky

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

This message was authored by: cookiemonsteruk · ‎05 May 2023

@Inspector16

Ultrafast covers gfast that uses copper cables as well as fttp. If you have something that looks like this

You may have have to call sky

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Inspector16 · ‎05 May 2023

Thanks.

Have to give sky a ring.

Discussion topic: Upgrade broadband

Upgrade broadband

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