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Discussion topic: Unsynchronise

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Hymer1
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Unsynchronise

‎11 Sep 2022 08:13 PM

I can access the router okay but after un clicking the synchronise button and clicking Apply I get a message saying nothing can be done as no Internet connection when there is.

 

Any ideas about how to overcome this issue please.

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Skull+Treaty
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Re: Unsynchronise

‎11 Sep 2022 08:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@Hymer1 

Are you performing the action over Wi-Fi? Try doing so using a device connected via an Ethernet cable. 

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
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Hymer1
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Re: Unsynchronise

‎11 Sep 2022 08:28 PM

Thank you for the advice, I was trying over Wifi, I'll follow your suggestion and see if that works.

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