Discussion topic: Unsuccessful broadband wifi connection. We may need a sky q booster
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Message posted on 15 Aug 2024 10:03 AM
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Unsuccessful broadband wifi connection. We may need a sky q booster
Re the above, can you send me a booster?
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Message posted on 15 Aug 2024 10:09 AM
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Re: Unsuccessful broadband wifi connection. We may need a sky q booster
@Jenmlt Your can't be sent anything on the back of a forum post, no one here not even Sky Staff would know who you are or your contact details.
You'll need to call Sky
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 15 Aug 2024 11:58 AM
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Re: Unsuccessful broadband wifi connection. We may need a sky q booster
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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