0

Discussion topic: Unplugged gadget that helps connection now not connecting

Reply
This message was authored by: D-Flower

Unplugged gadget that helps connection now not connecting

I unplugged gadget that helps connection as having trouble in bedroom so tried to move the white box didn't help so put back now not connecting keeps flashing white then stops then starts again please help as I have total lost of connection especially in bedroom but want it back up and running

Reply

All Replies

This message was authored by: jamesn123

Re: Unplugged gadget that helps connection now not connecting

Posted by a Superuser, not a Sky employee. Find out more

@D-Flower 

What is the 'gadget'? A Sky booster/pod or something else?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Avatar for D-Flower
Level 1 icon
Topic Author
This message was authored by: D-Flower

Re: Unplugged gadget that helps connection now not connecting

Hello yes I have sky max , have a little white thing that's plugged in as couldn't get WiFi in bedroom still constantly stating bad connection think it's called a pod ? 
did unplug but absolutely no difference please if you could advise me of any other way would appreciate as simple as possible please 🙏 

This message was authored by: jamesn123

Re: Unplugged gadget that helps connection now not connecting

Posted by a Superuser, not a Sky employee. Find out more

Hi @D-Flower 

Check out this video from Sky on troubleshooting your pod, see if it helps

https://www.youtube.com/watch?v=BUB9ArVrTko&t=5s

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply